Ketty Tirrito
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Recent activity by Ketty Tirrito-
Japan Telecommunications Business Act - Cookies Information
The Japan Telecommunications Business Act may require certain Zendesk subscribers in the telecommunications industry to disclose information about third-party cookies to their end users. Analytics ...
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Overview of OpenAI within Zendesk Services
As detailed in the Sub-processor Policy, Zendesk engages OpenAI, L.L.C. ("OpenAI") as a sub-processor to support certain features and functionality within the Zendesk Services. Important informatio...
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Can I send emails from a generic or group email addresses in Sell?
Question I need to use a generic or groups email address rather than having the email address of individual agents on outbound emails in Sell. My agents only communicate with customers from a gener...
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How to verify forwarding, SPF, DNS, and TXT records in Zendesk?
Question How to check my SPF records? Where do I confirm my DNS records are correct? How to see if TXT records are configured? Answer Important: You may have to wait up to 48 hours for your checkm...
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How to verify forwarding, SPF, DNS, and TXT records in Zendesk?
Question How to check my SPF records? Where do I confirm my DNS records are correct? How to see if TXT records are configured? Answer Important: You may have to wait up to 48 hours for your checkm...