Ketty Tirrito
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Articles
Recent activity by Ketty Tirrito-
Can I send emails from a generic or group email addresses in Sell?
Question I need to use a generic or groups email address rather than having the email address of individual agents on outbound emails in Sell. My agents only communicate with customers from a gener...
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Changing the default privacy of ticket comments
Fastpath: Admin Center > Objects and rules > Tickets > Settings Your agents reply to customer tickets by adding comments to them. They can do this either through the Zendesk Support web interf...
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Managing users in Sell
Settings > Manage > Users provides views to manage your users in Sell. If you have Professional or Enterprise plans, and you have enabled advanced permissions, you can manage users from the U...
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Managing users in Sell
Settings > Manage > Users provides views to manage your users in Sell. If you have Professional or Enterprise plans, and you have enabled advanced permissions, you can manage users from the ...
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Changing the default privacy of ticket comments
Fastpath: Admin Center > Objects and rules > Tickets > Settings Your agents reply to customer tickets by adding comments to them. They can do this either through the Zendesk Support web inter...
-
Managing users in Sell
Settings > Manage > Users provides views to manage your users in Sell. If you have Professional or Enterprise plans, and you have enabled advanced permissions, you can manage users from the U...
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Changing the default privacy of ticket comments
Fastpath: Admin Center > Objects and rules > Tickets > Settings Your agents reply to customer tickets by adding comments to them. They can do this either through the Zendesk Support web inter...
-
Managing users in Sell
Settings > Manage > Users provides views to manage your users in Sell. If you have Professional or Enterprise plans, and you have enabled advanced permissions, you can manage users from the ...
-
Changing the default privacy of ticket comments
Fastpath: Admin Center > Objects and rules > Tickets > Settings Your agents reply to customer tickets by adding comments to them. They can do this either through the Zendesk Support web inter...
-
Managing users in Sell
Settings > Manage > Users provides views to manage your users in Sell. If you have Professional or Enterprise plans, and you have enabled advanced permissions, you can manage users from the ...