Ketty Tirrito
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Articles
Recent activity by Ketty Tirrito-
Managing users in Sell
Settings > Manage > Users provides views to manage your users in Sell. If you have Professional or Enterprise plans, and you have enabled advanced permissions, you can manage users from the U...
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Changing the default privacy of ticket comments
Fastpath: Admin Center > Objects and rules > Tickets > Settings Your agents reply to customer tickets by adding comments to them. They can do this either through the Zendesk Support web inter...
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Managing users in Sell
Settings > Manage > Users provides views to manage your users in Sell. If you have Professional or Enterprise plans, and you have enabled advanced permissions, you can manage users from the ...
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Changing the default privacy of ticket comments
Fastpath: Admin Center > Objects and rules > Tickets > Settings Your agents reply to customer tickets by adding comments to them. They can do this either through the Zendesk Support web inter...
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Managing users in Sell
Settings > Manage > Users provides views to manage your users in Sell. If you have Professional or Enterprise plans, and you have enabled advanced permissions, you can manage users from the ...
-
Changing the default privacy of ticket comments
Fastpath: Admin Center > Objects and rules > Tickets > Settings Your agents reply to customer tickets by adding comments to them. They can do this either through the Zendesk Support web inter...
-
Managing users in Sell
Settings > Manage > Users provides views to manage your users in Sell. If you have Professional or Enterprise plans, and you have enabled advanced permissions, you can manage users from the ...
-
Changing the default privacy of ticket comments
Fastpath: Admin Center > Objects and rules > Tickets > Settings Your agents reply to customer tickets by adding comments to them. They can do this either through the Zendesk Support web interfa...
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Untitled
Issue symptoms I followed the instructions in Setting up Ticket Sync from Zendesk to Salesforce, but cases aren't being created or updated in Salesforce. Resolution steps Open Admin Center and ve...
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Untitled
Issue symptoms I followed the instructions in Setting up Ticket Sync from Zendesk to Salesforce, but cases aren't being created or updated in Salesforce. Resolution steps Open Admin Center and ve...